SALES AGREEMENT
ARTICLE 1 – PARTIES
1.1. SELLER: Sim Nakış & Serigarfi Baskı
Company Name: Sim Nakış
Address: Şerifali mah. Çetin Cad. Kıble Sk. No:7 kat:-2 Ümraniye – İstanbul
Phone: +90 (850) 532 1 746
1.2. BUYER:
Name/Surname/Company Name:
Email:
ARTICLE 2 – SUBJECT
The subject of this agreement is the sale and delivery of the product, which the BUYER has ordered electronically from the SELLER’s website (https://patchdunyasi.com), including the product’s specifications, sales price, and related terms, in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on the Implementation of Distance Contracts.
ARTICLE 3 – SUBJECT PRODUCT
3.1. The type, quantity, brand/model, color, and the sales price (including VAT) of the product are as follows:
Product Name | Quantity | Unit Price (Including VAT)
3.2. Payment Method: Single Payment via Credit Card
If the order is made through installment payments using a credit card, the bank may apply a different installment option than the one selected, and there may be deferred payment services. These promotions are decided by the bank, and if they are available, information will be shared on our website.
The total order amount will be divided by the number of installments, and the bank will reflect the installments on your credit card statement. The bank may not distribute the installment amounts equally, taking rounding differences into account.
3.3. In the case of installment sales, the BUYER acknowledges that interest rates and default interest may be applied by the bank under the credit card agreement, and they will verify these details with the bank.
Return Procedure:
- A) CREDIT CARD RETURN PROCEDURE
In the case that the BUYER exercises their right of withdrawal, or if the product cannot be supplied for any reason or is subject to a decision to refund by the Arbitration Board, the procedure for credit card refunds is as follows:
If the product was purchased with installments, the bank will refund in installments. After the SELLER makes a full payment to the bank, the refund will be processed in the same way as the installments were paid. - B) RETURN PROCEDURE FOR COD AND BANK TRANSFER/EFT PAYMENTS
For COD and Bank Transfer/EFT payments, the refund will be made through a transfer to the consumer’s bank account (under the name of the person on the invoice or registered user) via Bank Transfer or EFT.
3.4. Delivery Method and Address:
Recipient:
Recipient’s Contact Information:
Delivery Address:
Invoice Address:
The delivery will be made by the cargo company (ARAS) to the BUYER’s address. In case the BUYER is not present at the address upon delivery, the SELLER is considered to have completed the delivery. If the product is delayed or returned by the cargo company, the costs incurred will be borne by the BUYER.
Shipping Fee: 10,00 TL, added to the total order amount, payable by the customer. This fee is not included in the product price.
ARTICLE 4 – GENERAL PROVISIONS
4.1. The BUYER declares that they have read the basic characteristics, sales price, payment method, and delivery information of the product on the website (https://patchdunyasi.com) and have confirmed this electronically.
4.2. The product will be delivered to the BUYER or the designated person/institution within the time frame specified on the website, depending on the distance to the BUYER’s place of residence, but not exceeding the legal 30-day period.
4.3. If the product is to be delivered to someone other than the BUYER, the SELLER is not responsible if the recipient refuses to accept delivery.
4.4. The SELLER is responsible for delivering the product in good condition, complete, and in accordance with the specifications mentioned in the order, along with any guarantee certificates and user manuals.
4.5. This contract must be signed and the product payment must be made as per the chosen payment method in order for the product to be delivered. If the payment is not received or is canceled by the bank, the SELLER is not obligated to deliver the product.
4.6. If the BUYER’s credit card is used by unauthorized persons without fault from the BUYER’s side, and the bank refuses to pay the SELLER, the BUYER is required to return the product within 3 days, provided it has been delivered.
4.7. If the product is defective or faulty, it can be sent to the SELLER for repair according to the warranty conditions, with shipping costs borne by the SELLER.
ARTICLE 5 – RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the contract within 7 days from the delivery of the product without any legal or criminal responsibility, and without needing to provide a reason. The product price will be refunded within 10 days after the SELLER receives the withdrawal notice. The shipping cost for returns will be borne by the SELLER.
ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
Products that cannot be returned due to their nature include single-use items, copyable software and programs, perishable goods, or items past their expiration date. The right of withdrawal applies only if the product has not been opened, damaged, or used.
Examples of products for which the right of withdrawal cannot be used:
- Portable and Desktop Computers (once the system is installed, returns are not allowed)
- Software and Programs
- Custom-designed products (name badges, logos, personalized items)
- Office supplies (toner, cartridges, ribbons, etc.)
- Cosmetics
- Mobile phone credit orders
- Health-related products (e.g., earphones)
- Perishable goods or items past their expiration date.
ARTICLE 7 – DEFAULT PROVISIONS
In case of default by either party, the relevant provisions of the Turkish Civil Code Articles 106-108 on Default will apply. If one party fails to fulfill their obligations, the other party may grant a 10-day period for performance. If the defaulting party does not fulfill their obligations within that period, the creditor can demand the delivery of the product, the termination of the contract, and/or the refund of the paid amount.
ARTICLE 8 – COMPETENT COURT
In the case of a dispute, the Consumer Arbitration Committees and Consumer Courts of the BUYER’s or SELLER’s place of residence, as determined by the Ministry of Industry and Trade, will have jurisdiction.
By placing an order, the BUYER accepts all the terms of this agreement.
SELLER: Sim Nakış & Serigarfi Baskı
BUYER:
DATE:
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