Personnel Name Tag Embroidery Patch 5×9 cm

In order to return the product you have received from our site in accordance with our return conditions, you should pay attention to the following points;

When receiving your order, please open the package next to the cargo officer and if there is a broken product or a defect during shipment, please keep a record by notifying the cargo officer. In this case, the same product will be sent to you for the second time without requesting anything else from you.

If there is an inaccuracy or defect in the personalization details on the products in your order, we can contact us by phone and help us solve your problem. If there is no defect other than what is indicated in the details of the order you have placed, if the product has been specially designed and manufactured for you, returns and exchanges are not accepted.

If you want to make a refund using the right of withdrawal, you must complete the transactions within 7 days.

Before sending the product, you must submit an application by e-mail explaining the reason for the return, and you should not send the product without our approval for your application.

When sending the product, you must send all the accessories, your invoice, and other documents, if any, that you received with the product.

Special production It is not possible to return the products produced specially for the person.

If the order is canceled, the refund process will be performed within 7 days.

for refunds, the cargo has gone 9.99 TL arrived 4.99 TL fee 14.98 TL will be deducted and the remaining amount will be refunded.

SALES CONTRACT
ARTICLE 1- THE PARTIES
1.1. SELLER: SIM EMBROIDERY
Title: Nova Textile
Address: Sherifali mah. Tough Cad. Qibla Sk. No:7
Phone: +90 (216) 567 56 13 08500 532 1 746
1.2- RECEIVER:
Name/Surname/Title : [[speech].Alici_AdSoyad]]
Email : [[Don’t talk.Alici_Email]]

ARTICLE 2- THE SUBJECT
The subject of this agreement is the BUYER’s agreement with the SELLER [[agreement.SiteDomain]] is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on Consumer Protection and the Principles and Procedures for Implementing Distance Contracts in relation to the sale and delivery of the product, the qualities and sales price of which are specified below, which he orders electronically from the website.

ARTICLE 3- THE PRODUCT SUBJECT TO THE CONTRACT
3.1- THE TYPE AND TYPE OF PRODUCTS, QUANTITY, BRAND/MODEL, COLOR, SALES PRICE INCLUDING TAXES (AS UNIT X UNIT PRICE) ARE AS INDICATED BELOW.
[[don’t talk.ORDER_SOURCES]]

3.2- PAY METHOD : [[AGREEMENT.ODEME_TYPE]]
IF YOU ARE PLACING AN ORDER WITH A CREDIT CARD VIA A TAXI TRANSACTION :
YOUR BANK CAN APPLY AN INSTALLMENT AMOUNT HIGHER THAN THE INSTALLMENT AMOUNT YOU HAVE SELECTED BY ORGANIZING CAMPAIGNS, AND SERVICES SUCH AS INSTALLMENT RELOCATION CAN BE OFFERED. SUCH CAMPAIGNS ARE UNDER THE INITIATIVE OF YOUR BANK AND INFORMATION ABOUT THE CAMPAIGNS IS PROVIDED ON OUR PAGES IF IT IS WITHIN THE KNOWLEDGE OF OUR COMPANY.
FROM THE DATE OF ACCOUNT WITHDRAWAL OF YOUR CREDIT CARD, THE ORDER AMOUNT WILL BE DIVIDED BY THE NUMBER OF INSTALLMENTS AND REFLECTED BY YOUR BANK IN YOUR CREDIT CARD SUMMARY. THE BANK MAY NOT DISTRIBUTE THE INSTALLMENT AMOUNTS EQUALLY OVER THE MONTHS, TAKING INTO ACCOUNT THE ODD DIFFERENCES. THE CREATION OF YOUR DETAILED PAY PLAN IS AT THE INITIATIVE OF YOUR BANK.
3.3- ON THE OTHER HAND, SINCE TERM SALES ARE MADE ONLY WITH CREDIT CARDS BELONGING TO BANKS, THE BUYER AGREES, DECLARES AND UNDERTAKES THAT HE WILL CONFIRM THE RELEVANT INTEREST RATES AND INFORMATION ABOUT DEFAULT INTEREST SEPARATELY FROM HIS BANK, THAT Decrees RELATED TO INTEREST AND DEFAULT INTEREST WILL BE APPLIED WITHIN THE SCOPE OF THE CREDIT CARD AGREEMENT BETWEEN THE BANK AND THE BUYER IN ACCORDANCE WITH THE PROVISIONS OF THE LEGISLATION IN FORCE.
RETURN PROCEDURE:
A) REFUND PROCEDURE TO CREDIT CARD
In cases where the BUYER exercises the right of withdrawal, or the product subject to the order cannot be supplied for various reasons, or in cases where it is decided to refund the price to the Consumer by Arbitral tribunal decisions, if the purchase was made by credit card and in installments, the return procedure to the credit card is indicated below:
If our customer has received the product in how many installments, the Bank pays back to the customer in installments.After the SELLER has paid the entire product price to the bank at once, in case the installment expenses made from the Bank’s pos are refunded to our Customer’s credit card, the refund amounts requested in order to prevent the parties involved in the matter from becoming victims are again transferred by the Bank to the recipient party’s accounts in installments.Paid paid installment amounts by the customer until the cancellation of the sale,if the refund date and the account cut-off dates of the card do not coincide, 1 refund will be reflected on the card every month, and the customer has paid before the refund after the installments of the sale are completed, he will receive another month as many installments as he paid before the refund and he will have fallen out of his existing debts.
In case of return of goods and services purchased by card, the SELLER cannot pay the Customer with cash in accordance with the contract concluded with the Bank.Paying paid to the Customer in cash is not possible in accordance with the procedure described above, as the Merchant member, that is, the SELLER, will make a refund via the relevant software when it comes to a refund transaction, and the MERCHANT Member, that is, the SELLER is obliged to pay the relevant amount to the Bank in cash or on an offset basis. The refund to the credit card will be made by the Bank in accordance with the above procedure after the SELLER has paid the price to the Bank in one go.
The BUYER acknowledges and undertakes that he has read and accepted this procedure.

PAYING PAID AT THE DOOR IS THE REFUND PROCESS IN THE MONEY TRANSFER/EFT PAYMENT OPTIONS. B)
Pay paid through the door In the Money Order / EFT payment options, the refund will be made in the form of a Money Order or EFT to the account specified by the Consumer by requesting bank account information (it is necessary that the account is in the name of the person at the billing address or in the name of the user member).

3.4- DELIVERY METHOD AND ADDRESS :
The Person to be delivered : [[agreement.Delivery_AdSoyad]]
Contact Information of the Person to be Delivered : [[agreement.Delivery_TelefonGsm]]
Delivery Address : [[agreement.Delivery_Adres]]
Billing Address : [[agreement.INVOICE_ADRES]]

Delivery cargo company ([[sozlesme.KargoFirmasi]]) will be delivered by hand at the BUYER’s address specified above. Even if he is not present at the BUYER’s address at the time of delivery, the SELLER will be considered to have performed his act fully and completely. For this reason, any damage caused by the BUYER’s late delivery of the product, as well as expenses incurred due to the fact that the product was waiting at the cargo company and/or the cargo was returned to the SELLER, also belong to the BUYER.
Shipping Fee : [[agreement.The shipping price is]], the shipping price is added to the total amount of the order and paid by the customer. The product is not included in the price.
[[don’t talk.INVOICE_GONDERIMTIPIUCRETI]]

ARTICLE 4- GENERAL PROVISIONS
4.1- BUYER, [[AGREEMENT.SITEDOMAIN]] DECLARES THAT HE HAS READ AND HAS INFORMATION ABOUT THE BASIC QUALITIES OF THE PRODUCT SUBJECT TO THE CONTRACT, THE SALES PRICE AND PAYING METHOD, AS WELL AS PRELIMINARY INFORMATION ABOUT THE DELIVERY ON THE WEBSITE AND HAS GIVEN THE NECESSARY CONFIRMATION IN ELECTRONIC ENVIRONMENT.
4.2- THE PRODUCT SUBJECT TO THE CONTRACT IS DELIVERED TO THE BUYER OR THE PERSON / ORGANIZATION AT THE ADDRESS INDICATED ON THE WEBSITE WITHIN THE PERIOD DESCRIBED IN THE PRELIMINARY INFORMATION, DEPENDING ON THE DISTANCE OF THE BUYER’S SETTLEMENT FOR EACH PRODUCT, PROVIDED THAT IT DOES NOT EXCEED THE LEGAL 30-DAY PERIOD.
4.3- IF THE PRODUCT SUBJECT TO THE CONTRACT IS TO BE DELIVERED TO A PERSON /ORGANIZATION OTHER THAN THE BUYER, THE SELLER CANNOT BE HELD RESPONSIBLE FOR THE FAILURE OF THE PERSON / ORGANIZATION TO BE DELIVERED TO ACCEPT DELIVERY.
4.4- THE SELLER IS RESPONSIBLE FOR THE DELIVERY OF THE PRODUCT SUBJECT TO THE CONTRACT IN A SOUND, COMPLETE MANNER, IN ACCORDANCE WITH THE QUALIFICATIONS SPECIFIED IN THE ORDER AND WITH WARRANTY DOCUMENTS AND USER MANUALS, IF ANY.
PAID PAID BY THE BUYER’S PREFERRED PAYMENT METHOD 4.5- FOR THE DELIVERY OF THE PRODUCT SUBJECT TO THE CONTRACT, IT IS NECESSARY THAT THE SIGNED COPY OF THIS AGREEMENT HAS BEEN DELIVERED TO THE SELLER AND THE PRICE HAS BEEN PAID BY THE BUYER’S PREFERRED PAYMENT METHOD. IF FOR ANY REASON THE PRODUCT PRICE IS NOT PAID OR CANCELLED IN THE BANK RECORDS, THE SELLER IS CONSIDERED RELEASED FROM THE OBLIGATION TO DELIVER THE PRODUCT.
4.6- IF THE BANK OR FINANCIAL INSTITUTION RELATED TO THE UNFAIR OR UNLAWFUL USE OF THE BUYER’S CREDIT CARD BY UNAUTHORIZED PERSONS IN A WAY THAT IS NOT CAUSED BY THE BUYER’S FAULT AFTER THE DELIVERY OF THE PRODUCT DOES NOT PAY THE PRODUCT PRICE TO THE SELLER, THE PRODUCT MUST BE SENT TO THE SELLER WITHIN 3 DAYS, PROVIDED THAT THE BUYER HAS DELIVERED IT TO HIM.
4.7- DEFECTIVE OR DEFECTIVE PRODUCTS, WITH OR WITHOUT PRODUCTS SOLD WITH A WARRANTY CERTIFICATE, CAN BE SENT TO THE SELLER FOR AUTHORIZED SERVICE TO MAKE THE NECESSARY REPAIRS UNDER THE (DEFECTIVE) WARRANTY TERMS, IN WHICH CASE THE SHIPPING COSTS WILL BE COVERED BY THE SELLER.
ARTICLE 5- RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw by rejecting the goods within 7 days from the delivery of the product subject to the contract to him or to the person / organization at the address he /she has indicated. The product price will be refunded to the BUYER within 10 days from the date of receipt of the consumer’s withdrawal notification to the SELLER.(see Article 9/2 of the Regulation on Distance Contracts) The shipping cost of the returned product due to the right of withdrawal is covered by the SELLER.
We undertake that the consumer has the right to withdraw from the contract by refusing the goods or services within seven days from the date of receipt of the goods or signing of the contract without assuming any civil or criminal liability and without any justification, and to return the goods from the date of receipt of the withdrawal notification to the SELLER or provider.
in order for refund transactions to be made in accordance with the general communiqué of the tax procedure law No. 395, the relevant sections must be filled out completely in the invoice with the refund section that we have sent to you and sent back to us with the product after signing.
Paying paying VAT However, our customers do not pay VAT on their orders in TRNC and abroad shipments, so they are obliged to pay the taxes of the products they have received at customs.Customers do not have the right to withdraw for products that have not been delivered from customs in any way. Because OF THE REGULATION ON THE PROCEDURES AND PRINCIPLES OF APPLYING DISTANCE CONTRACTS 8.in accordance with the article, the consumer has the right to withdraw from the contract by rejecting the goods without assuming any civil and criminal liability and without any justification within seven days from the date of delivery in distance contracts related to the sale of goods.

SHIPPING IS FREE FOR PURCHASES OVER 100 TL.
SHIPPING FEE UNDER 100 TL IS 10 TL ALL OVER TURKEY (Shipping is free when shopping over 100 TL.)
FIND OUT FROM US THE SHIPPING FEE FOR SHIPPING TRNC 50 TL AND EUROPEAN COUNTRIES.
PAY PAY SELECTION WHEN MONEY ORDER IS SELECTED, ORDERS THAT ARE NOT PAID WITHIN 1 DAY ARE AUTOMATICALLY DELETED FROM THE SYSTEM.!
ATTENTION BE SURE TO WRITE YOUR ORDER NUMBER IN THE DESCRIPTION SECTION WHEN MAKING A TRANSFER!!!

When can I get my order delivered?
It is delivered to the cargo company within the specified shipping times and is delivered to a large part of Turkey by the aras cargo company within 24 or 48 hours. Since our estimated delivery time is calculated on a business day, weekends and public holidays are not included in the specified period. Your orders placed between these periods will be delivered to the cargo within the first business day.Dec. If there is more than one product in your order, it will be delivered to the cargo company according to the maximum shipping time. We provide the delivery of your orders as soon as possible.

How can I track my order?
After logging in as a member, you can track the status of your orders by clicking on the “My Orders” page in the top menu. When you click on the order number, a detailed page with the cargo tracking number will open. In addition, an information e-mail will be sent to you when your order is delivered to the cargo.

What should I do if my order arrives while I’m away?
If you are not at the specified address, your order will be delivered to the nearest Cargo branch and an information note will be left for you. you must pick up your package from the specified branch within 2 days. Otherwise, your order will be returned to us. If you want your returned order to be sent again, the shipping fee will be re-requested or your order will be shipped again on your behalf with counter payment.

Which shipping company will my order be shipped with?
Your orders will be sent by Cargo BETWEEN.

Do you make deliveries abroad?
Delivery of orders placed via our site to the TRNC and within TURKEY (shipping TO FOREIGN COUNTRIES) For existing foreign country shipments, you should receive confirmation of the shipping fee in advance.)

PRIVACY POLICY

Requested Information and Reasons
Membership is not required to use our site, and you can make purchases without becoming a member. However, in order to take advantage of special discounts and offers, you need to become a member. The information required for membership includes:

• First and Last Name
• Gender
• Email address and contact details

The information required for making a purchase without membership includes:

• First and Last Name
• Phone number
• Address

In addition to the above, in order to provide better service, our servers automatically record:

• IP address
• The browser and languages you use

We do not store your payment or credit card information.

Information Sharing
Sim Nakış does not sell, exchange, share, or transfer any of the information you provide to third parties or companies.

Security
Sim Nakış ensures the security of all your information by using SSL encryption.

Changes to the Privacy Policy
Sim Nakış reserves the right to make changes to its privacy policies, but before doing so, all users will be notified.

How to Contact Us?
If you have any questions, complaints, or suggestions regarding our privacy policies, you can contact us via email at info@pacthdunyasi.com.

Unsubscribe, Deleting or Changing Information
If you cancel your membership on our site, all the information you shared with us will be deleted.

TERMS OF USE
All products and product images available for sale on pacthdunyasi.com belong to Sim Nakış and cannot be used without permission. In case of violation of this condition, Sim Nakış will exercise its legal rights.

SALES AGREEMENT

ARTICLE 1 – PARTIES
1.1. SELLER: Sim Nakış & Serigarfi Baskı
Company Name: Sim Nakış
Address: Şerifali mah. Çetin Cad. Kıble Sk. No:7 kat:-2 Ümraniye – İstanbul
Phone: +90 (850) 532 1 746

1.2. BUYER:
Name/Surname/Company Name:
Email:

ARTICLE 2 – SUBJECT
The subject of this agreement is the sale and delivery of the product, which the BUYER has ordered electronically from the SELLER’s website (https://patchdunyasi.com), including the product’s specifications, sales price, and related terms, in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on the Implementation of Distance Contracts.

ARTICLE 3 – SUBJECT PRODUCT
3.1. The type, quantity, brand/model, color, and the sales price (including VAT) of the product are as follows:
Product Name | Quantity | Unit Price (Including VAT)

3.2. Payment Method: Single Payment via Credit Card
If the order is made through installment payments using a credit card, the bank may apply a different installment option than the one selected, and there may be deferred payment services. These promotions are decided by the bank, and if they are available, information will be shared on our website.
The total order amount will be divided by the number of installments, and the bank will reflect the installments on your credit card statement. The bank may not distribute the installment amounts equally, taking rounding differences into account.

3.3. In the case of installment sales, the BUYER acknowledges that interest rates and default interest may be applied by the bank under the credit card agreement, and they will verify these details with the bank.

Return Procedure:

1. A) CREDIT CARD RETURN PROCEDURE
   In the case that the BUYER exercises their right of withdrawal, or if the product cannot be supplied for any reason or is subject to a decision to refund by the Arbitration Board, the procedure for credit card refunds is as follows:
   If the product was purchased with installments, the bank will refund in installments. After the SELLER makes a full payment to the bank, the refund will be processed in the same way as the installments were paid.
2. B) RETURN PROCEDURE FOR COD AND BANK TRANSFER/EFT PAYMENTS
   For COD and Bank Transfer/EFT payments, the refund will be made through a transfer to the consumer’s bank account (under the name of the person on the invoice or registered user) via Bank Transfer or EFT.

3.4. Delivery Method and Address:
Recipient:
Recipient’s Contact Information:
Delivery Address:
Invoice Address:

The delivery will be made by the cargo company (ARAS) to the BUYER’s address. In case the BUYER is not present at the address upon delivery, the SELLER is considered to have completed the delivery. If the product is delayed or returned by the cargo company, the costs incurred will be borne by the BUYER.
Shipping Fee: 10,00 TL, added to the total order amount, payable by the customer. This fee is not included in the product price.

ARTICLE 4 – GENERAL PROVISIONS
4.1. The BUYER declares that they have read the basic characteristics, sales price, payment method, and delivery information of the product on the website (https://patchdunyasi.com) and have confirmed this electronically.
4.2. The product will be delivered to the BUYER or the designated person/institution within the time frame specified on the website, depending on the distance to the BUYER’s place of residence, but not exceeding the legal 30-day period.
4.3. If the product is to be delivered to someone other than the BUYER, the SELLER is not responsible if the recipient refuses to accept delivery.
4.4. The SELLER is responsible for delivering the product in good condition, complete, and in accordance with the specifications mentioned in the order, along with any guarantee certificates and user manuals.
4.5. This contract must be signed and the product payment must be made as per the chosen payment method in order for the product to be delivered. If the payment is not received or is canceled by the bank, the SELLER is not obligated to deliver the product.
4.6. If the BUYER’s credit card is used by unauthorized persons without fault from the BUYER’s side, and the bank refuses to pay the SELLER, the BUYER is required to return the product within 3 days, provided it has been delivered.
4.7. If the product is defective or faulty, it can be sent to the SELLER for repair according to the warranty conditions, with shipping costs borne by the SELLER.

ARTICLE 5 – RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the contract within 7 days from the delivery of the product without any legal or criminal responsibility, and without needing to provide a reason. The product price will be refunded within 10 days after the SELLER receives the withdrawal notice. The shipping cost for returns will be borne by the SELLER.

ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
Products that cannot be returned due to their nature include single-use items, copyable software and programs, perishable goods, or items past their expiration date. The right of withdrawal applies only if the product has not been opened, damaged, or used.
Examples of products for which the right of withdrawal cannot be used:

• Portable and Desktop Computers (once the system is installed, returns are not allowed)
• Software and Programs
• Custom-designed products (name badges, logos, personalized items)
• Office supplies (toner, cartridges, ribbons, etc.)
• Cosmetics
• Mobile phone credit orders
• Health-related products (e.g., earphones)
• Perishable goods or items past their expiration date.

ARTICLE 7 – DEFAULT PROVISIONS
In case of default by either party, the relevant provisions of the Turkish Civil Code Articles 106-108 on Default will apply. If one party fails to fulfill their obligations, the other party may grant a 10-day period for performance. If the defaulting party does not fulfill their obligations within that period, the creditor can demand the delivery of the product, the termination of the contract, and/or the refund of the paid amount.

ARTICLE 8 – COMPETENT COURT
In the case of a dispute, the Consumer Arbitration Committees and Consumer Courts of the BUYER’s or SELLER’s place of residence, as determined by the Ministry of Industry and Trade, will have jurisdiction.
By placing an order, the BUYER accepts all the terms of this agreement.

SELLER: Sim Nakış & Serigarfi Baskı
BUYER:
DATE: