SALES AGREEMENT
ARTICLE 1 – PARTIES
1.1. SELLER: Sim Nakış & Serigraphy Printing Trade Name: Sim Nakış Address: Şerifali Mah. Çetin Cad. Kıble Sk. No:7 Floor: -2 Ümraniye – Istanbul Phone: +90 (850) 532 1 746
1.2. BUYER: Name/Surname/Trade Name:
Email:
ARTICLE 2 – SUBJECT The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on the Principles and Procedures for Distance Contracts regarding the sale and delivery of the product(s) ordered electronically by the BUYER on the website https://patchdunyasi.com, the specifications and sales price of which are stated below.
ARTICLE 3 – PRODUCT SUBJECT TO THE AGREEMENT
3.1. The type, quantity, brand/model, color, and total price including taxes (calculated as unit x unit price) of the products are as follows:
Product Name:
Quantity:
Unit Price (including VAT):
3.2. Payment Method: Single installment by credit card
If the order is placed with installment payments via a credit card:
The bank may organize campaigns that exceed the number of installments chosen by you and offer services such as installment deferral. Such campaigns are at the discretion of the bank, and any information about these campaigns will be provided on our website if it falls within the knowledge of our company.
The total order amount will be reflected on your credit card statement by dividing it into the number of installments starting from the billing date of your credit card. The bank may allocate the monthly installment amounts without considering fractional differences. The detailed payment plan is under the bank’s discretion.
3.3. As installment sales can only be made with credit cards belonging to banks, the BUYER agrees, declares, and undertakes that they will confirm the relevant interest rates and default interest with their bank, and that the provisions on interest and default interest under the applicable laws will be applied within the scope of the credit card agreement between the bank and the BUYER.
Refund Procedure:
A) REFUND PROCEDURE FOR CREDIT CARD PAYMENTS In cases where the BUYER exercises their right of withdrawal, or if the ordered product cannot be provided for any reason, or if the Consumer Arbitration Board decides to refund the product cost to the Consumer, the refund procedure for purchases made via installment payments by credit card is as follows:
If the customer purchased the product in installments, the bank refunds the amount in installments. After the SELLER refunds the full amount to the bank in one payment, the refund is transferred to the customer’s credit card by the bank in installments to prevent any inconvenience. If the refund date does not coincide with the card’s billing date, one refund will be reflected on the card each month, and the customer will receive the refunded installments equal to the number of installments they have paid prior to the refund. This will reduce the remaining outstanding balance.
In case of product returns for goods and services purchased via credit card, the SELLER cannot make a cash refund as per the agreement with the bank. Refunds will be made through the relevant software, and the amount will be transferred to the bank either in cash or by offsetting. The bank will process the refund in accordance with the procedure explained above.
The BUYER accepts and declares that they have read and agreed to this procedure.
B) REFUND PROCEDURE FOR CASH/TRANSFER OR EFT PAYMENTS For payments made via cash, transfer, or EFT, refunds will be made to the bank account information provided by the Consumer, provided that the account belongs to the person or entity stated on the invoice or the user’s membership account.
3.4. Delivery Method and Address: Recipient:
Recipient’s Contact Information:
Delivery Address:
Billing Address:
Delivery will be made to the BUYER’s specified address through a courier company (ARAS). Even if the BUYER is not present at the specified address at the time of delivery, the SELLER will be deemed to have fulfilled its obligation. Any damages arising from delays in receiving the product, costs incurred due to the product being held at the courier company, or the return of the product to the SELLER will be borne by the BUYER.
Courier Fee: 10.00 TL. The courier fee is added to the total order amount and paid by the customer. It is not included in the product price.
ARTICLE 4 – GENERAL PROVISIONS
4.1. The BUYER declares that they have read the preliminary information regarding the product’s main characteristics, sales price, payment method, and delivery as stated on the website https://patchdunyasi.com and has provided the necessary electronic confirmation.
4.2. The product subject to the agreement will be delivered to the BUYER or the specified person/entity within the period stated in the preliminary information on the website, depending on the distance to the BUYER’s residence, provided that it does not exceed the legal 30-day period.
4.3. If the product subject to the agreement is to be delivered to another person/entity other than the BUYER, the SELLER cannot be held responsible if the person/entity refuses to accept the delivery.
4.4. The SELLER is responsible for delivering the product subject to the agreement in a sound, complete manner, in accordance with the specifications stated in the order, and accompanied by any warranty documents and user manuals, if applicable.
4.5. Delivery of the product is conditional on the signed copy of this agreement being received by the SELLER and the price being paid in the manner preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER will be relieved of its obligation to deliver the product.
4.6. If the product price is not paid due to unauthorized or illegal use of the BUYER’s credit card by third parties after delivery, and this is not the BUYER’s fault, the BUYER must return the product to the SELLER within three days.
4.7. Faulty or defective products that are under warranty or not under warranty can be sent to the SELLER for repair under warranty conditions. In such cases, courier costs will be covered by the SELLER.
ARTICLE 5 – RIGHT OF WITHDRAWAL The BUYER has the right to withdraw from the agreement within seven days of delivery of the product to themselves or the specified person/entity. The SELLER commits to refund the product price to the BUYER within 10 days of receipt of the withdrawal notice. Courier costs for returned products due to withdrawal will be borne by the SELLER.
For detailed information, please consult the legal text.
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