Mazda Black Cap & Hat with Embroidered Design

SALES AGREEMENT

ARTICLE 1 – PARTIES
1.1. SELLER: Sim Nakış & Serigarfi Baskı
Company Name: Sim Nakış
Address: Şerifali mah. Çetin Cad. Kıble Sk. No:7 kat:-2 Ümraniye – İstanbul
Phone: +90 (850) 532 1 746

1.2. BUYER:
Name/Surname/Company Name:
Email:

ARTICLE 2 – SUBJECT
The subject of this agreement is the sale and delivery of the product, which the BUYER has ordered electronically from the SELLER’s website (https://patchdunyasi.com), including the product’s specifications, sales price, and related terms, in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on the Implementation of Distance Contracts.

ARTICLE 3 – SUBJECT PRODUCT
3.1. The type, quantity, brand/model, color, and the sales price (including VAT) of the product are as follows:
Product Name | Quantity | Unit Price (Including VAT)

3.2. Payment Method: Single Payment via Credit Card
If the order is made through installment payments using a credit card, the bank may apply a different installment option than the one selected, and there may be deferred payment services. These promotions are decided by the bank, and if they are available, information will be shared on our website.
The total order amount will be divided by the number of installments, and the bank will reflect the installments on your credit card statement. The bank may not distribute the installment amounts equally, taking rounding differences into account.

3.3. In the case of installment sales, the BUYER acknowledges that interest rates and default interest may be applied by the bank under the credit card agreement, and they will verify these details with the bank.

Return Procedure:

1. A) CREDIT CARD RETURN PROCEDURE
   In the case that the BUYER exercises their right of withdrawal, or if the product cannot be supplied for any reason or is subject to a decision to refund by the Arbitration Board, the procedure for credit card refunds is as follows:
   If the product was purchased with installments, the bank will refund in installments. After the SELLER makes a full payment to the bank, the refund will be processed in the same way as the installments were paid.
2. B) RETURN PROCEDURE FOR COD AND BANK TRANSFER/EFT PAYMENTS
   For COD and Bank Transfer/EFT payments, the refund will be made through a transfer to the consumer’s bank account (under the name of the person on the invoice or registered user) via Bank Transfer or EFT.

3.4. Delivery Method and Address:
Recipient:
Recipient’s Contact Information:
Delivery Address:
Invoice Address:

The delivery will be made by the cargo company (ARAS) to the BUYER’s address. In case the BUYER is not present at the address upon delivery, the SELLER is considered to have completed the delivery. If the product is delayed or returned by the cargo company, the costs incurred will be borne by the BUYER.
Shipping Fee: 10,00 TL, added to the total order amount, payable by the customer. This fee is not included in the product price.

ARTICLE 4 – GENERAL PROVISIONS
4.1. The BUYER declares that they have read the basic characteristics, sales price, payment method, and delivery information of the product on the website (https://patchdunyasi.com) and have confirmed this electronically.
4.2. The product will be delivered to the BUYER or the designated person/institution within the time frame specified on the website, depending on the distance to the BUYER’s place of residence, but not exceeding the legal 30-day period.
4.3. If the product is to be delivered to someone other than the BUYER, the SELLER is not responsible if the recipient refuses to accept delivery.
4.4. The SELLER is responsible for delivering the product in good condition, complete, and in accordance with the specifications mentioned in the order, along with any guarantee certificates and user manuals.
4.5. This contract must be signed and the product payment must be made as per the chosen payment method in order for the product to be delivered. If the payment is not received or is canceled by the bank, the SELLER is not obligated to deliver the product.
4.6. If the BUYER’s credit card is used by unauthorized persons without fault from the BUYER’s side, and the bank refuses to pay the SELLER, the BUYER is required to return the product within 3 days, provided it has been delivered.
4.7. If the product is defective or faulty, it can be sent to the SELLER for repair according to the warranty conditions, with shipping costs borne by the SELLER.

ARTICLE 5 – RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the contract within 7 days from the delivery of the product without any legal or criminal responsibility, and without needing to provide a reason. The product price will be refunded within 10 days after the SELLER receives the withdrawal notice. The shipping cost for returns will be borne by the SELLER.

ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
Products that cannot be returned due to their nature include single-use items, copyable software and programs, perishable goods, or items past their expiration date. The right of withdrawal applies only if the product has not been opened, damaged, or used.
Examples of products for which the right of withdrawal cannot be used:

• Portable and Desktop Computers (once the system is installed, returns are not allowed)
• Software and Programs
• Custom-designed products (name badges, logos, personalized items)
• Office supplies (toner, cartridges, ribbons, etc.)
• Cosmetics
• Mobile phone credit orders
• Health-related products (e.g., earphones)
• Perishable goods or items past their expiration date.

ARTICLE 7 – DEFAULT PROVISIONS
In case of default by either party, the relevant provisions of the Turkish Civil Code Articles 106-108 on Default will apply. If one party fails to fulfill their obligations, the other party may grant a 10-day period for performance. If the defaulting party does not fulfill their obligations within that period, the creditor can demand the delivery of the product, the termination of the contract, and/or the refund of the paid amount.

ARTICLE 8 – COMPETENT COURT
In the case of a dispute, the Consumer Arbitration Committees and Consumer Courts of the BUYER’s or SELLER’s place of residence, as determined by the Ministry of Industry and Trade, will have jurisdiction.
By placing an order, the BUYER accepts all the terms of this agreement.

SELLER: Sim Nakış & Serigarfi Baskı
BUYER:
DATE:

Return Policy:

To return a product purchased from our website in accordance with our return conditions, please pay attention to the following points:

If there is any error or defect in the personalization details of the product in your order, you can contact us by phone and we will help you resolve the issue. If there is no defect other than what is stated in the details of your order, and the product has been specially designed and produced for you, returns and exchanges are not accepted.

If you wish to return the product by exercising your right of withdrawal, you must complete the process within 7 days.

Before sending the product, you must submit a request explaining the reason for the return via email or WhatsApp: 0850 532 1 746, and you should not send the product without receiving approval from us.

When sending the product, you must send all accessories, invoices, and any other documents that were delivered to you along with the product.

Return of specially produced or personalized products is not possible.

If the order is canceled, the refund will be processed within 1-7 business days.

In the case of returns or if the shipping company is unable to deliver your package, a shipping fee of 69.99 ₺ will be deducted, and the remaining amount will be refunded.

Murat DOĞAN (Adıyaman)
03-01-2024
Congratulations, amazing products. Thank you for your efforts, each one is beautiful. May God bless your work. Buy with confidence, it’s a reliable company.

Gülden YAŞAR (Istanbul)
20-12-2023
The product quality is great. Is there such a company in Turkey? I was really surprised, congratulations. Wishing you all the best.

Fatih Şeyhoğlu (Istanbul)
07-09-2021
My orders have just arrived. Thank you so much for the excellent quality and the fast, careful shipping. It’s exactly what I wanted. Thank you, take care.

Osman Oğuzhan Çolak (Hatay)
01-09-2021
Product quality and workmanship are excellent. Thank you, it was worth the wait.

Murat Çulcu (Hatay)
14-08-2021
Simply amazing, I didn’t expect it to be this good. Thank you!

Davut Habipoğlu (Gümüşhane)
06-08-2021
Thank you for your attention and efforts. My orders arrived and they look great.

Çağrı Akpolat (Bitlis)
30-07-2021
Other than the late delivery, there is nothing negative. The product’s colors are very vibrant, and the quality is excellent. You can shop confidently. Thanks.

Alphan Adilin (Izmir)
19-07-2021
Although the product took a while to arrive, its quality is undeniable. Thanks!

İbrahim Görür (Istanbul)
24-05-2021
My order has arrived, and it turned out even better than I expected. Thank you so much for everything. Wishing you a great year!

Hakan Öner (Denizli)
10-05-2021
Thank you…

Burkan Ürentürk (Istanbul)
19-04-2021
I found logo patches here that I couldn’t find anywhere else to cover and stop the deformation of my car seat. It took 15 days to arrive, but they are very high-quality and look great. Thank you.

Ali Kürekçi (Bursa)
09-04-2021
Hello, I also bought motorbike jacket patches. I had some doubts at first, but the product turned out to be of very high quality. I usually see this level of quality abroad. Kudos to them. However, I agree with Sibel Hanım; the delivery time is a bit long, but I wasn’t in a hurry, so it was worth the wait. Thanks.

Sibel EREN (Muğla)
25-02-2021
I made my first purchase from this site. There are thousands of embroidered products here, and all of them are of high quality. The 7-day delivery time was extended by 3 days, but it was worth the wait. Thank you, Sim Nakış. Keep up your great quality, I’ll definitely shop with you again.

Murat Bülbül (Istanbul)
19-01-2021
Hello, the product is top-quality with very good materials. I’m very satisfied. Thank you, wishing you lots of success.

Ugur (Kocaeli)
11-12-2020
I made my first purchase, and I wasn’t disappointed. The products are very high-quality and carefully made. Thanks!

Murat Özkan (Istanbul)
29-09-2020
The products are very high-quality, and the workmanship is neat. Thank you!

Serhat Doğan (K.K.T.C)
10-05-2020
Excellent products! The colors looked less vibrant on the website, but the ones I received have very vivid colors. Thank you!

PRIVACY POLICY

Requested Information and Reasons
Membership is not required to use our site, and you can make purchases without becoming a member. However, in order to take advantage of special discounts and offers, you need to become a member. The information required for membership includes:

• First and Last Name
• Gender
• Email address and contact details

The information required for making a purchase without membership includes:

• First and Last Name
• Phone number
• Address

In addition to the above, in order to provide better service, our servers automatically record:

• IP address
• The browser and languages you use

We do not store your payment or credit card information.

Information Sharing
Sim Nakış does not sell, exchange, share, or transfer any of the information you provide to third parties or companies.

Security
Sim Nakış ensures the security of all your information by using SSL encryption.

Changes to the Privacy Policy
Sim Nakış reserves the right to make changes to its privacy policies, but before doing so, all users will be notified.

How to Contact Us?
If you have any questions, complaints, or suggestions regarding our privacy policies, you can contact us via email at info@pacthdunyasi.com.

Unsubscribe, Deleting or Changing Information
If you cancel your membership on our site, all the information you shared with us will be deleted.

TERMS OF USE
All products and product images available for sale on pacthdunyasi.com belong to Sim Nakış and cannot be used without permission. In case of violation of this condition, Sim Nakış will exercise its legal rights.